Once you place your order successfully, you will receive an order confirmation via the email address provided by you at the check out. 

Upon payment receipt we will process your order, within 1 working day. Provided all items are in stock, you will receive your order within 1-4 business days, depending on the country to which the order is shipped. Orders placed during weekends or public holidays will be processed the next business day. We are not liable for any delays or lost packages by the courier service. 

Please check our announcement bar for possible holidays as this may cause a delivery delay!

Shipping rates depend on the weight of the parcel and the destination country. The shipping cost will be clearly displayed before you complete your order. See next for standard shipping costs within EU:

Currently only EU delivery. Is your country outside EU? Then be sure to contact us: welcome@ayako.be